TTY PASS
TTY PASS makes a native 911 call to your PSAP using the CAMA trunk line, provided by your TelCo. This gives us the ability to test unannounced, 24/7/365.
The call may arrive as a silent, open-line call, where the call-taker receives no verbal or tonal indication on the line. It may also arrive with TTY tones being sent. In either case, the call-taker should switch over to TTY communications and query with a message such as "911 WHAT IS THE ADDRESS OF YOUR EMERGENCY Q GA", (as prescribed in the NENA Operating Manual) which demonstrates the proper protocol for TTY communications. After detecting an acceptable response, TTY PASS-CT sends a brief TTY response with simple instructions for the call-taker, requesting a second response. After the second response from the call-taker is received, the call is terminated. The TTY dialogue is saved and sent to the email(s) provided, which is generally the PSAP supervisor. The results are sent ONLY to the email provided as proof that an evaluation occurred for that call-taker. The supervisor should retain call reports.
WHAT DOES TTY PASS COST?
We have simplified our pricing.
- To best meet the ADA mandate, we recommend 4 calls per call taker to be schedule over a year-long period.
- For existing customers, their call price is grandfathered.
- For new customers, calls are $23/per call
Contact us for a personalized quote.
Email: sales@telecomxchange.com
Phone: 410-852-8663
